Creative Support | Permanent | London | £30,000/annum

Client Manager for Creative Design Practice Job

Location:
London
Salary:
£30,000/annum
Job Level:
Manager
Job Type:
Permanent
Job Reference:
BBBH31397

A London-based creative design agency is seeking a dynamic Client Manager to join their team. The practice specialises in helping companies to plan, create and deliver integrated product and brand experiences. This individual will be essential to building trusted partnerships between the client and the creative team.

Key responsibilities:

  • Work closely with the Client Director to manage the project development and the day to day management of deliverables
  • Develop client relationships on a person to person basis while maintaining a high level of service
  • Work closely with client relationship holders to ensure one consistent approach
  • Build a strong relationship with clients and raise any issues or concerns to the Client Director
  • Contribute to forecasting and final figures meetings
  • Negotiate fees and usage with third party suppliers
  • Participate in creative presentations when appropriate
  • Ensure the team understand briefs, objectives, timescales, milestones and allocated budgets
  • Ensure that the team has all relevant project documentation including briefs, technical information, research feedback and client updates
  • Generate timely and accurate key project documentation such as agendas, timelines, contact reports and cost proposals
  • Liaise with internal team members, suppliers and partners to ensure that work is being processed on schedule and appropriately resourced
  • Provide support and troubleshooting when help is needed
  • Provide accurate financial information for forecasting and invoicing while monitoring and managing budgets, highlighting any potential shortfalls
  • Help organise all client meetings and internal reviews, workshops or audits

Key skills:

  • Proven agency experience in supporting Client Directors to manage large, complex projects
  • Confidence when dealing with clients and internal stakeholders
  • Excellent written and verbal communication skills
  • Exceptional organisation and process management skills
  • Ability to multitask and work under pressure
  • Strong interpersonal skills and ability to work as an integral member of the team
  • Understanding of finance and budget control
  • Pragmatic problem solver
  • Enthusiastic with a conscientious and proactive outlook
  • Credible at a professional level

Apply for Client Manager for Creative Design Practice Job
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